At Elham Market, we place great importance on the privacy of our customers and are committed to protecting your personal information. This privacy policy explains how we collect, use, and safeguard your information. Please read this page carefully to understand how we manage your data.

1. Information We Collect

We only collect information that is necessary for providing better services and facilitating your purchase process. This includes:

Personal Information: Name, email address, phone number, and postal address.
Payment Information: Details related to financial transactions (e.g., bank card numbers or payment account details).
Browsing Information: Data such as IP address, browser type, visit times, and pages viewed on our site.

2. Purpose of Collecting Information

Your information will only be used for the following purposes:

Order Processing: Shipping products and providing after-sales services.
Customer Communication: Sending emails or SMS messages regarding order status, special offers, and discounts.
Service Improvement: Analyzing user behavior to enhance website quality and improve user experience.
Compliance with Laws: Ensuring compliance with relevant laws and regulations governing our business activities.

3. Sharing Information with Third Parties

We do not share your personal information with third parties without your consent, except in the following cases:

Operational Partners: Information necessary for delivering orders or providing payment services is shared with our trusted partners.
Legal Compliance: If required by law or a court order.
Rights Protection: If disclosure is necessary to protect our rights, property, or safety, or those of others.

Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience and analyze user behavior. You can adjust your browser settings to reject cookies, but this may affect the functionality of certain parts of the website.

Your Rights

You have the right to:

Access Your Information: Request access to the information we store about you.
Correct Information: Request corrections or updates to inaccurate information.
Delete Information: Request deletion of your personal data (except in cases where legal requirements mandate its retention).

Changes to the Privacy Policy

We may update this privacy policy in the future. Any changes will be reflected on this page, and we recommend reviewing it regularly.

Contact Us

If you have any questions about our privacy policy or need assistance, please contact us using the following information:

Email: info@elhammarket.com

Thank you for trusting Elham Market. We are committed to providing quality services while safeguarding your privacy.